Buki Koshoni | STUDIO | RETURNS & EXCHANGE
8131
page-template-default,page,page-id-8131,woocommerce-no-js,ajax_fade,page_not_loaded,,qode_grid_1300,qode-content-sidebar-responsive,columns-4,qode-child-theme-ver-1.0.0,qode-theme-ver-17.0,qode-theme-bridge,qode_header_in_grid,wpb-js-composer js-comp-ver-5.5.5,vc_responsive

RETURNS & EXCHANGE

 

Our policy lasts 14 days.

You have 14 days after delivery to cancel, then 14 days to return.

If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Returnable items:

Bomber Jackets & Unisex T-shirts

To complete your return, we require a receipt or proof of purchase.

 

Non-returnable items:

Fine Art Prints / Prints / Posters / Sculptures
Gift Cards
Downloadable Products

Fine Art Prints / Prints / Posters / Sculptures: can only be returned if defective or damaged upon receipt. 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, same day.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at studio@bukikoshoni.com

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)
We only replace items if they are defective or damaged upon receipt.

WE DO NOT EXCHANGE WRONG SIZE ITEMS.

If you need to exchange it for the same item, send us an email at studio@bukikoshoni.com and we will directly confirm our returns address.

 

Shipping
To return your product, you should email studi@bukikoshoni.com and we will directly confirm our returns address.

BKS will cover the shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.